Terms of service

Terms of Service

Last Updated: [08/06/2026]

Welcome to Shush Luxury. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of the Shush Luxury website and any purchases made through it. By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Products & Pricing

We aim to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders where necessary.

All prices are displayed in GBP (£) unless otherwise stated.

3. Orders

All orders are subject to acceptance and availability.

Once an order has been placed, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

4. Payments

Payment must be received in full before an order is processed and dispatched.

We accept payment methods displayed at checkout.

5. Shipping & Delivery

Estimated delivery times are provided as a guide only and are not guaranteed.

Once an order has been dispatched, responsibility for delivery rests with the shipping carrier. Shush Luxury is not liable for delays caused by customs, weather conditions, courier issues, strikes, or other circumstances beyond our control.

Customers are responsible for ensuring that all delivery information provided is accurate.

6. Returns & Exchanges

Customers may request a return or exchange within 14 days of delivery, subject to the conditions outlined in our Return, Refund & Exchange Policy.

Returned items must be brand new, unused, unwashed, and in their original packaging with all tags and seals attached.

We reserve the right to refuse returns that do not meet these requirements.

7. Limitation of Liability

To the fullest extent permitted by law, Shush Luxury shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms excludes any liability that cannot be excluded under applicable law.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with the security or operation of the website.
  • Upload or distribute harmful software, viruses, or malicious code.
  • Use the website in a way that may damage Shush Luxury or its reputation.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Shush Luxury
Email: Shushluxury@hotmail.com